Location was ideal. Facilities were new and modern. Efficient use of space. Room was clean. Maid service did a great job. Bed was comfortable.
David
tammikuu 2024
We loved the location, liked the happy hours, used and enjoyed the fitness room, liked the room which was a bit small, and felt breakfast was adequate.
Keith
lokakuu 2023
Despite the location being right on time square, the rooms remained quiet at night. The staff was very eager to help. One staff member in particular guided us if the elevator was up or down and even pushed the room floor for us. This area is prime for folks who want to catch a Boardway show.
John
kesäkuu 2024
The location was excellent. Walkable to the Theater district, Times square, Radio City music Hall & 5th. Avenue. Also, breakfast at Serafina restaurant were excellent. We did not have lunch or dinner there, but the food looked great. We had cocktails one night, & they were great!!
Lisa
joulukuu 2024
Walking distance to most attractions and theatres. Complementary wine and cheese hour most day.
Sandra
marraskuu 2023
Staff was perfect: thank you so much to Darlene Roseau. She is so helpful, lovely and professional. Also thank you Dee and Andrew. Very good staff! My room was fantastic; it was a suite with a very nice view of Manhattan's buildings.
Palmisano
syyskuu 2023
The hotel was exceptional, service at a very high level! Clean rooms and excellent location. I want to give special thanks to Dee. The hotel has a happy hour between 17:00 and 18:00 in which hotel guests enjoy free wine and cheese, we only drink kosher wine, so we could not drink the wine served. Dayai took care of us personally and the moment she heard about it she went to buy wine especially for us so that we could drink from it and she did it with great joy and willingness. We really appreciate it, it's not obvious. I wish all service providers were at her level! Thank you very much, we will definitely return to this hotel.
Sapir
kesäkuu 2024
The staff is incredibly friendly. Location is right out side time square so if the hotel doesn't have what you need, then it's short walk to anything you need. Room is beautiful and spacious. You can store your bags if you arrive to early or require a place to store your bags before departure. Handicapped individuals will feel just at home in the hotel!
Mncwango
lokakuu 2024
Very friendly staff. Especially at the reception. Bravo.
Iwona
lokakuu 2024
Location: Perfect for visiting NYC for holidays! It’s near the metro subway, Times Square and broadway show theatres. There’re also lots of convenient stores, restaurants and shops nearby. It’s also relatively safe since there are many of people around. The only con I could think of is the noise from the streets, which I think is unavoidable anyway due to the location of the hotel being in the centre of the city. Room: We booked a deluxe king bedroom which was actually spacious. The room was very clean and modern. Loved the TV being behind the mirror! Also loved the quality of pillows and mattress which were soft and comfortable. There’s also a safety deposit box, iron with iron board and a hair dryer. They also provided hotel slippers, and toiletries such as shampoo, conditioner, shower gel and lotion. There’s no toothbrush and toothpaste though so don’t forget to bring your own. In case you forget, the CVS Pharmacy is just near the hotel anyway so you could easily get one. Staff: Very accommodating and lovely! They allowed us to check in early and they even gave us a free bottle of wine for our honeymoon! Special thanks to Naida, Janitza and Dee! You guys are awesome. :) Overall, very happy with our stay here! It’s a good value for the money given the quality of service, the room and the location. Would definitely recommend to friends and family visiting New York! :)
Anna
tammikuu 2024